Motorhome FAQ

How many people can the motorhome sleep?
Our luxury motor homes sleep four people - there is one fixed double bed to the rear of the motorhome, and the living/dining area converts to make a second double bed at the front of the motorhome. The kitchen, shower and wardrobe area lie between the two sleeping areas, and there is a full width privacy curtain which partitions the rear sleeping quarters.

Do I need my own insurance to rent a motorhome?
Highland Cow Motorhomes include comprehensive insurance cover at no additional cost (normally this is charged at £20 per day of hire, or £175 a week). Additional charges may apply for any current endorsements on proposed drivers licences.
We recommend that our customers have adequate personal holiday
insurance to cover the usual holiday issues.

Does the motorhome come with a TV and DVD?
We can supply a portable DVD player with a selection of DVDs.

Is there a SAT Nav?
We are happy to lend you a TOMTOM SatNav at no extra cost

I am flying in to Scotland, can you meet me at the airport?
Highland Cow Motorhomes are based 10 minutes from Glasgow Airport and 40 minutes from Prestwick Airport. We include an airport pick up service at no extra cost. The only condition to this is that your arrival time is between 08.00hrs and 20.00hrs. For arrivals outwith these times, give us a call and we will see what we can do.

Will I be shown how to use the motorhome?
Rest assured, Highland Cow Motorhomes will give you a thorough explanation of how everything works before you leave. For this reason, we ask customers to allow about an hour for the initial handover, so that you have plenty of time to fill in documents and to have the vehicle fully explained. In addition to providing a manual full of easy to follow diagrams (available in several different languages) we provide quick reference guides for the most common situations (e.g how to hook up at a site, work the heating etc.)

What do I need to bring with me?

It is essential that all drivers bring BOTH parts of their driving license (i.e the photographic part and the paper part) AS WELL AS a recent utility bill. Up to three drivers are permitted per vehicle under the insurance agreement as long as each driver brings the relevant paperwork.

Q. How easy is it to drive a motorhome?

A. Our motorhomes are fairly easy to drive. They have power steering and are very easily manouvered once you’ve adjusted to their size in relation to a standard car. Our vehicles are built on a Ford chassis which makes for a smooth driving experience, and we have added reverse parking sensors to take the worry out of adjusting to a larger vehicle.

Q. How many people can I take in a motorhome?
A. Highland Cow Motorhomes are strictly for a maximum of four people as there are four fitted seat restraints. For customers looking for larger accomodation, we have a Gelert Pop-Up tent available to hire. The Gelert tent is extremely quick and easy to erect and although it nominally sleeps 5 people, we would recommend it for maximum 2-3 people.

Q. Do I need an international permit to drive abroad? A. Usually holders of the new counterpart license (With photograph) are accepted in most european countries. Older licence holders require a permit obtainable from the AA (08705 500600) or the RAC (08705 828282) It is advisable to all travellers to obtain a permit to avoid problems.

Q. Can a motorhome be driven on an ordinary car license?
A. Yes. As Highland Cow Motorhomes are under 3.5 tonnes they can legally be driven on an ordinary car license.

Q. Do we need to connect up to an electricity supply for power?
A. Highland Cow Motorhomes have leisure (12V) batteries which can service most needs overnight and recharge on the move. Most sites have mains connectors, so you can hook up to a 240 V supply.

Q. Are the motorhomes equipped to deal with cold weather?
A. Highland Cow Motorhomes are "winterised" to European Standards, with double glazed windows, extra insulation and a great heating system, making them suitable for use all year round.

Q. How is effluent disposed of when not on site in UK?
A. Most service areas have a facility for the disposal of all waste - the cassette is quick and easy to empty without fuss.

Q. Where can water be obtained to top up on board fresh water tank when not on site in UK?
A. All service areas offer this facility and many friendly filling stations will oblige.

Q. Can you accomodate small children?
A. We can provide a fully fitted Britax Evolva 1-2-3 Plus, an innovative, ergonomically designed car seat which is suitable for children aged 9 months to 12 years old. We can also supply a travel cot with bedding if required.